We offer free shipping worldwide via DHL Express for all orders placed on our website.
Our typical shipping timeframe for bespoke eyewear orders is 15-20 business days from the date of order confirmation and receiving photos for measurements.
For complex prescriptions, such as multifocal lenses or custom tints, we take an extra 3 business days to process the order.
Once your order is shipped, we will notify you via email with the tracking number and estimated delivery date.
The delivery time may vary depending on your location. Generally, orders to most countries are delivered within 8-10 business weeks from the date of order. However, in some cases, it may take longer due to customs clearance procedures.
International customers are responsible for any clearance charges that may be applied to their order upon delivery.
You can track your order at any time using the tracking number provided in the shipping confirmation email.
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for any delays or non-delivery due to incorrect or incomplete shipping information.
We do not ship to P.O. boxes or APO/FPO addresses. We also reserve the right to refuse shipping to any location that is deemed unsafe or high-risk.
We strive to provide you with the best possible service and ensure that your eyewear arrives in a timely and efficient manner. If you have any questions or concerns regarding our shipping and delivery policy, please do not hesitate to contact us.