SHIPPING AND DELIVERY

We offer free shipping worldwide via DHL Express for all orders placed on our website.

Shipping Timeframe: 

Our typical shipping timeframe for bespoke eyewear orders is 14-21 business days from the date of order confirmation and receiving photos for measurements.

Prescription Lenses:

For complex prescriptions, such as multifocal lenses or custom tints, we take an extra 3-5 business days to process the order.

Shipping Notification:

Once your order is shipped, we will notify you via email with the tracking number and estimated delivery date.

Delivery Timeframe:

The delivery time may vary depending on your location. Generally, orders to most countries are delivered within 3-7 business days from the date of order. However, in some cases, it may take longer due to customs clearance procedures.

Order Tracking:

You can track your order at any time using the tracking number provided in the shipping confirmation email.

Shipping Address:

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for any delays or non-delivery due to incorrect or incomplete shipping information.

Shipping Restrictions:

We do not ship to P.O. boxes or APO/FPO addresses. We also reserve the right to refuse shipping to any location that is deemed unsafe or high-risk.

We strive to provide you with the best possible service and ensure that your eyewear arrives in a timely and efficient manner. If you have any questions or concerns regarding our shipping and delivery policy, please do not hesitate to contact us.